Whisper Gen 2 update firmware

I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?

Answer From Wency Pan

19
Wency Pan
 Updated at 2025-05-19 09:53:19 UTC
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks, 
Netro Support
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32
Alfonso Olias Sanz
 2025-05-20 12:48:53 UTC  
Hi there, I have also similar issue with whisperers with firmware 2.0.1
19
Wency Pan
 2025-05-21 06:55:19 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue.

Thanks,
Netro Support