Pixie Hose Faucet Timer

When I put a fully charged battery in the timer, the white light comes on. I press the button to try to link with the WIFI router, nothing happens. I never see a white flashing light. If I press the button again a steady red light comes on. I have another Pixie and it links quickly with the router and works well so I know the WIFI router is working well but it never sees the water timer that is not working. 

Answer From liyi

6
liyi
 Updated at 2024-06-07 05:50:00 UTC

Dear customer,

Could you please let us know how long the red light lasts? Also, could you send us the video to support@netrohome.com? This can help us solve your problem more quickly.

Thanks，

Netro Support

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13
Robert Greenwood
 2024-06-10 20:27:08 UTC  
The red light stays on for 3 minutes and then turns off. What video do you want? The Pixie starts with a steady white light and when i press the button the red light comes on for 3 minutes. Thanks Bob