liyi
Updated at 2024-06-07 05:50:00 UTC

Dear customer,

Could you please let us know how long the red light lasts? Also, could you send us the video to support@netrohome.com? This can help us solve your problem more quickly.

Thanks,

Netro Support

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Robert Greenwood
2024-06-10 20:27:08 UTC  
The red light stays on for 3 minutes and then turns off. What video do you want? The Pixie starts with a steady white light and when i press the button the red light comes on for 3 minutes. Thanks Bob