Timer and sensor data incorrect on PC web browser

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.


But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

Answer From Wency Pan

19
Wency Pan
 Updated at 2024-04-22 02:27:59 UTC

Dear customer,


Could you please try logging out and then logging back in on the web? If that doesn’t resolve the issue, clearing your browser’s cache should help.

Thanks,

Wency

Netro Support





View: 1082    Like: 1

32
Mart B
 2024-04-22 12:35:17 UTC  
That worked - thanks!