Scheduling Issue

Hello I have two questions that I hope someone can help with.

First.

I have my schedule set to skip Rain on Previous Day, Rainy Day, Next Day. It just rained for two days here locally and the system still kicked on today. Am I missing a setting?


Second.

When I set my schedule it will only populate for the current month even though I set the program I have for 5 months. Am I missing a setting?


Thank you. 

Answer From Wency Pan

19
Wency Pan
 Updated at 2023-09-14 02:15:53 UTC

Dear customer,


I apologize for the inconvenience. This issue was due to a bug on our server and we have fixed this usse. Your scheduling should be functioning correctly now.


Thanks,

Wency

Netro Support

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10
C He
 2023-09-15 06:03:41 UTC  
Hi Wency,

i see still the same issues.

It was raining one day after your answer (on 13.Sept.).
My setup is skip 2 days after it was raining, but the spark skipped only one day and let it rain today (15.Sept).

I missed something?
19
Wency Pan
 2023-09-18 03:17:04 UTC  
Dear customer,

Netro will not water your zones according to regulations. Could you please check the regulation which restricts watering on odd days? If you need further assistance or have any other questions, please feel free to reach out to us.

Thanks,
Wency