Google Home Commands not Working

For some reason, when I give Google the command to "talk to netro sprite to water zone for 5 minutes" or "ask netro sprite to water zone for 5 minutes" Netro comes back and says "I have stopped watering.  What else can I do for you?"  It won't do anything else but turn off the zones.  Why is this?

Answer From Netro Support

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Netro Support
 Updated at 2019-06-24 06:56:08 UTC

Hi Derrick,


This could be speech recognition error. Could you please input the command in the google assistant and check it if works: "Talk to netro sprite to water zone 1 for 5 minutes"


Thanks,

Netro Support

View: 3410    Like: 0

49
Derrick
2019-06-24 12:08:24 UTC  
I have changed the names of the zones, does that matter? Zone 1 is now WestLawn.
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Netro Support
 2019-06-25 02:31:10 UTC  
Hi Derrick,

Currently we do not support specific zone name but only zone index, for example, zone 1, zone 2. You can talk to your Google home like: "Hey google, ask Netro Sprite to water zone two for 5 minutes." or "Hey google, ask Netro Sprite to stop watering." Currently these are the only two commands that we support. We will add more in future, for example, running a specific program.

49
Derrick
2019-07-07 14:42:38 UTC  
Thanks for the help, I didn't realize that assigning a custom name didn't translate over to Google home, an instruction/note regarding this limitation on your website would be helpful for other users.
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Netro Support
 2019-07-08 02:18:49 UTC  
Hi Derrick,

Thanks for your suggestion about an instruction/note and we really appreciate it. We will forward your suggestion to our Netro team.

Regards,
Netro Support

4
utna
 2020-08-01 02:06:14 UTC  
Hasn't worked for me for a few weeks. As well.

49
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 2022-06-05 04:05:49 UTC  
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