App Showing Ofline

I have a Spark Controller and the unit is showing me a solid green light but the app is saying offline. I have rebooted my WiFi and the controller with no luck. Any suggestions?

Answer From Wency Pan

19
Wency Pan
 Updated at 2023-05-23 01:22:32 UTC

Hi Katie,


Could you please go to Settings->Controller->Change wifi network/password and let us know if it works?


Thanks,

Wency

Netro Support

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