No wifi connection

Dear Sir


I just bought a Netro Sprite 6 and I cannot connect to my wifi. I am in the middle of the installation and just would not connect. I am using Google network and  Unifi Long Range system (2 wifi networks) and I double checked the password. Tried both of them.  It worked with the humidity sensor but not with the controller. I really tried for 20 times. I will need help for the connection or I need to send it back.


Gabriel



Answer From Wency Pan

19
Wency Pan
 Updated at 2023-03-28 06:03:21 UTC

Dear customer,


We have also received your email and we will get back to you soon.


Thanks,

Netro Support

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