Irrigation is cut off before programming

I have programmed the irrigation for 20 min each zone but after 10 min it cuts alone and the app shows that it is watering. that could be happening?

Answer From Wency Pan

19
Wency Pan
 Updated at 2023-02-06 07:10:19 UTC

Hi Vanina,


Are you using pump or master valve? We are looking into it and will get back to you soon.


Thanks,

Wency

Netro Support

View: 1206    Like: 0

26
Vanina Lesko
 2023-02-10 21:31:45 UTC  
Hi ! I use pump!
19
Wency Pan
 2023-02-13 02:03:52 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support