Wency Pan
Updated at 2022-09-13 06:18:32 UTC

Dear customer,


Please follow the steps to see if it works:


1.Power off the device(unplug the power adapter)
2.Wait for 2 seconds, replug the power back in
3.Wait for 3 minutes for the device to start up
4.Press the reset button for less than 1 seconds to do a soft reset (use a pin insert to the RST hole button, when you feel a "click" release the button)
5.Wait for 5 seconds. This should set the light to slow blinking.


Thanks,

Wency

Netro Support

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punyelroo
2022-09-16 22:53:52 UTC  
Thanks, Tried this a number of times and it didn't work but eventually it came good - can't explain what I did differently ...