2 zones turning on at the same time

Recently, I noticed that whenever my zone 2 starts (whether manually or automatically), zone 3 turns on as well. This is causing the water pressure to be low to the point where neither zone 2 nor zone 3 are properly watered. This is also causing an unnecessary water waste. Would you please assist?

Answer From Wency Pan

19
Wency Pan
 Updated at 2022-03-22 01:56:03 UTC

Dear customer,


If you remove the wire for station 3 from the controller, then start watering other stations for example station 2 or 4, does station 3 start to water?


Thanks,

Netro Support

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17
metellusa@gmail.com
 2022-03-22 04:25:41 UTC  
If I remove the wire from station 3, when I try to run 3 nothing happens. However if I run 2, both 2 and 3 start running
19
Wency Pan
 2022-03-23 02:08:40 UTC  
Dear customer,

Thanks a lot. Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks,
Wency