Whisperer not working right.

My Whisperer seems constantly reading 91% moisture when I know for a fact it is NOT ?  Any ideas or how can I report this it is like 2 weeks old ?

Answer From Wency Pan

19
Wency Pan
 Updated at 2021-08-28 02:37:30 UTC

Dear customer,


We have also received your email and we will get back to you soon.


Thanks,

Netro Support

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31
Alan Chase
 2021-08-29 23:36:46 UTC  
What happens if sprinklers go offline while I'm on vacation? I don't want all my plabts to die.
19
Wency Pan
 2021-08-30 08:32:33 UTC  
Hi Alan,

The Netro controller will re-connect to the Wi-Fi automatically after a power outage. Also, all the zone settings and watering schedules are saved on the cloud server, so you won’t lose anything.