Dear Eric,
When you activate Continuous Monitoring, humidity changes will be reported in real time, and the updated humidity information will be displayed on the homepage zone. However, the circular chart on the detail page will not update in real time—it only shows the first measurement data obtained within the current hour. This might be why you thought there was no change. Please check the humidity value on the homepage zone for the most recent updates. Let us know if you need further clarification!
Thanks,
Netro Support
I’ve same problem exactly !!
Someone can help us ??
I add that the automatic night program works regularly
Hi Kirk,
Thanks a lot for your suggestion and I will forward it to our R&D.
Wency
Hi Kirk，
We understand how important these are for an optimal user experience, especially with the charts. Currently, our development team is focused on critical maintenance and high-priority updates for the app, which means we don't have a firm timeline for implementing dark mode or font size adjustments in the near future. I've made a note to share your specific needs with our R&D team.
Dear customer,
You can try upgrading the firmware which should work. We have sent the steps to your email. If you encounter any issues during the process or need further clarification, feel free to let us know, and we’ll be happy to assist.
Hi Stefano,
We have checked and found that this is a connection issue caused by the Vodafone network. We will send you an upgrade file via email, and the issue should be resolved after the upgrade.
If you have any further concerns or questions, please do not hesitate to contact us. Regards, Netro Support
