Wency Pan
更新时间 2024-02-05 02:50:21 UTC

Dear customer,


Would you be able to power on the device and keep it online at your convenience? We'd like to take a closer look at the device's status.


Thanks,

Wency

Netro Support

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Mick Faulks
2024-02-05 04:08:19 UTC  
K it is back online

Mick Faulks
2024-02-05 06:47:04 UTC  
Also is saying short circuit again.
Wency Pan
2024-02-07 02:16:41 UTC  
Dear customer,

Can you plug in and unplug the power adapter and tell us how the light on the device changes? This will help us identify the problem. Thank you very much. If you have any further concerns or questions, please do not hesitate to reach out to us.

Regards,
Netro Support