Dear customer,
Would you be able to power on the device and keep it online at your convenience? We'd like to take a closer look at the device's status.
Thanks,
Wency
Netro Support
Dear customer,
Would you be able to power on the device and keep it online at your convenience? We'd like to take a closer look at the device's status.
Thanks,
Wency
Netro Support
Can you plug in and unplug the power adapter and tell us how the light on the device changes? This will help us identify the problem. Thank you very much. If you have any further concerns or questions, please do not hesitate to reach out to us.
Regards,
Netro Support