Wency Pan
更新时间 2023-06-26 07:49:37 UTC

Dear customer,


Could you please check the smart watering level of your zones? If it is the basic level, the smart zone schedule will not override your own programmed schedules.  You will need to add programs manually.


For more information about Netro smart watering, here is an article about Netro three watering modes which might be helpful. https://netrohome.com/forum/posts/111


Thanks,

Netro Support


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joefil
2023-06-26 11:23:51 UTC  
All zones are using smart zone, basic level, only 2 do not water as explained previously
Wency Pan
2023-06-27 01:38:54 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support