Pixie in constant “sleeping” mode

Trying to manually operate Pixie via the Netro app. cannot get out of sleeping mode.   Time/duration field says; “pending”   Never exits that mode.    I tried on/off 10 times as I read in another reply and that did not resolve.   Removing and reinstalling battery unit did not resolve.  Help! 

回复来自 Rebecca Stanke

30
Rebecca Stanke
 更新时间 2022-03-19 17:52:28 UTC
I found that I needed to manually charge the u it using the usb connector and then the unit was able to work
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