To the Netro android users,

Our Netro app crashes for android on sending messages though Settings->Support->Contact Us suddently. Our R&D are fixing this issue and we expect to have the fixes in place in a few days. We are sorry about the inconvenience.

If you have any questions, please write to us support@netrohome.com and we will make sure to deliver technical support in short time.

Thanks again for your support and trust.

Regards,

Netro Support

One of the great features of Netro is it's ability to look up my local (city/state) watering regulations, and apply them to my watering schedule. Bravo Netro!

Months ago, when I installed my Netro controller it looked up the then current (Stage-One) restrictions, and applied them to my watering schedule. However, since that time the watering restrictions have been eased (Year-Round restrictions) , and I'm allowed to water any day of the week. Well, Netro did not follow the changes and is still applying the old restrictions.

I attempted to trick Netro into rereading my local restrictions by turning the feature off, then back on. No luck.

So the questions are:

1) How often does a Netro Controller check the cloud database for updated watering restriction for it's location?

2) How often does Netro Central (you guys) check with communities for watering restriction updates and update your database so that deployed Netro controllers get accurate rules to apply?

I can see where it might be hard to keep up with small communities and rural areas, but my location (San Antonio, Texas, USA) has almost two-million people in the area. A single update on your part would provide a potentially large number of Netro users with current watering restriction information.

Thanks,

Matt 

I changed my network.  Went to change network on sprite.  I get no light.  I pressed the reset button and no light.  Tested my power and I get 24 volts.  Rep luges t in and still no light.  Netro is 1 year old

Good morning

I have a netatmo weather station,

it would be nice to connect it to read the weather data precisely for my area.

Thank you in advance

Is there a way to stop the watering in the middle of a cycle?

Hi there,

My controller has been losing connection to the internet everyday for about two weeks. The controller light stays solid and my app says the controller is offline. I can only reset the controller by physically disconnecting the power supply for 10 seconds and rebooting. This is getting anyoying and is  becoming a daily routine. I have a wifi extender 2 ft from the controller location as well. If I can't depend on the controller to stay online, what's the point of having an internet based sprinkler system? What steps can I take to make the controller stay connected to the internet?

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

My new whisperer is connected inserted into the ground as per the instructions.  It has been there for two days through various watering cycles but the app says the topsoil moisture level is 0% ( the subsoil is 88%).  Is the unit defective or am I missing something?

Do you have any plan in order to include "spanish language" for controling netro watering with "alexa" and/or "google home"?

Thanks for the nifo and best Regards.

Jcgc

How to change zip code in the addres in the setting/controller?

By mistake I nitroduced a wrong zip code in the address of the controller... How can I change it? Do I have to remove the controller and inmediatelly to add a new one? Thanks.

Jcgc

This isn’t AI!

I just received my new Whisperer and when I push the power button, I get one single red LED flash and that's it.  It won't do anything else.  I put it in the sun for a couple of hours to see if the battery was dead, this didn't solve the issue.

Hi!

For testing reasons I "watered" one of my zones manually, which increased the moisture level (but I did not water this zone actually). How can I reset the moisture level of one or all zones to get a proper calculation again and to have all my zones (that are absolutely identically configured) showing the same level and getting the same scheduled watering?

Thanks!

Good morning, it would be interesting to have the ability to connect via home assistant

Also there is news for google home in Italian? 

Thank you 

hey guys, my smart Sprinkler isn´t working correct. after installing the hole stuff and first testing, i was so happy that everything worked fine. but my hunter valves PGV100 never Closes anymore. for testing i ve connected the valves directly with my trafo 24VDC 1A and it worked fine. so i guess that the zonecontacts working not correctly. any ideas? is the DC Adapter really the reason? i need help, or i send the Netro back to amazon… Hey Leute, mein kluger Sprinkler funktioniert nicht richtig. Nachdem ich das ganze Zeug installiert und getestet hatte, war ich so glücklich, dass alles gut funktioniert hat. aber meine Jägerventile PGV100 schließen nie mehr. zum testen habe ich die ventile direkt mit meinem trafo 24VDC 1A verbunden und es hat einwandfrei funktioniert. Ich denke also, dass die Zonenkontakte nicht richtig funktionieren. irgendwelche Ideen? Das falsche Netzteil? Ich brauche Hilfe, oder ich schicke den Netro zurück zu Amazon ...

How do you turn off smart watering and just have it run a normal program.  It’s a 100 degrees and it isn’t getting nearly enough 

Have you already schedule to connect METEO.it and THE WEATHER CHANNEL ? The available providers are not so fine tuned with ITALIAN forecast data system. Please see attached screenshot of the three different forecast provided today from your three providers :

Hi! I’m excited about Netro App and I’d love to contribute opening a support ticket for a double check of translations. 

There’s a lot of minors but one is always in evidence: the names of the DAYS OF THE WEEK (please see the attached image) .

The right translation is:

SUNDAY : DOMENICA

MONDAY: LUNEDÌ 

TUESDAY: MARTEDÌ 

WEDNESDAY: MERCOLEDÌ 

THURSDAY: GIOVEDÌ

FRIDAY: VENERDÌ 

SATURDAY: SABATO 

THE FIRST day of the week in Italy is always settend Monday 

I understand feature for setting rain delay, but would find it useful to adjust smart scheduling to say there was NO rain on a day it was forcasted. We have had >90 degreeF days and today smart schedule had rain as forcast, but we only had a trace - meaning the lawn needs irrigation but Smart is preventing/delaying it. I know I could increase the amount of rain threshold,  but it will still not correct for when that amount of rain has occured in the area - just not here.