Hi, during the installation phase of the controller, it was not possible to change the position regarding the geographical state of the machine, a US state remains by default and consequently, I can assume, the start times of the irrigation cycles are carried out with the time zone american time. How can I fix it?

This morning I had to reset the 6 zone control unit. After the reset everything is fine from the Netro app. Instead, when I log in from a PC with my account, the old setting is detected and it won't let me delete it. The system returns error nvalid group ID 33131: invalid device status.
What to do?

I had installed an irrigation controller and one plant sensor and it worked OK. Since I have added one Pixie-1 and one Pixie-Z1, on the app screen when I try to enter innthe red ring bell to see notifications, I am thrown out the app and I can’t see my notifications.

Our watering restrictions are on 6-days a week. Thursday, Friday, and Saturday do not show water schedule. How do I add these days to program?

Hi. 

I made a mistake on my netro spark and included a rain delay from the main screen.

How can I delete this delay?

Thank you

Dear all,

We are looking for individuls in the EU (Spain or Italy preferred) who can work with us on shipping, inventory management and marketing. It is a paid, part-time and low-intensity work. 

Please email to carolguo@netrohome.com if you are interested.

Thanks,

Netro Inc

Good morning,

I already have the Sprite 12 and want to add one or two Pixies. 

Do I need the hub for the pixie or the sprite12 acts as hub?

Thank you!

Sergio

I have purchased Netro Sprite from Amazon. I'm now trying to purchase a couple of Whisperer units. Is there anywhere in the UK as purchasing from the online shop the delivery charge is over $26.

Thanks

Phil

Hi 

i have continous problems with 

Sprite / app

Never before

Disconnection to wifi

Even when say : online 

it works randomly ( start/ no start  manual 

irrigation )

Hola,

Cuando estoy configurando las zonas me pide un valor de area, ¿en qué medida? ¿Metros cuadrados?

Gracias

Hello, I need help to change the settings from Fahrenheit to Celsius in the app, I have a smart plant sensor.  Thank you

Hi there :)

I want to set-up a watering duration for my desert garden (Phoenix, AZ). We should water our garden deeply and infrequently. So, I want to set-up a watering time of two hours. Unfortunately, the app has a maximum duration set to 60 minutes only. Any suggestions?

Thanks. 

I've checked that My netro isonline...but if i start a manual irrogation app say to me "communicating" and never begin to start..... If i turn off elecrticity and turn on again..... And then i go to manual  Irrogation and press start irrogation begin immediatly

Hello!

1. How can I enable notifications (when watering, sensor moisture level…)?

2. Cannot set my Wunderground station ISANTA605.

Thanks!

Please advise how I can change the location. I am staying in Windhoek, Namibia.

After 6 months of whispere’s exposed to sun, the protective layer of screen is started yo be deteriorated, losing the transparency property and protection to UV, meaning is catching up less sun.

Answer from Netro support after several exchanges had not been at the right level, despite that last topic was really well addressed.

“Thanks for your info and it should not affect the normal use of the sensor. Please let us know if you see any further issues during use.“

Check pictures and make your statement, but I am not convince about quality of manufacturing of the whispered elements.

David

How do you find the sensor battery percentage on the netro app.

Why is it when I select a manual watering it delays until wake up?

Hello,

I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 

If you have solution it would be great.

Thank you

Hi there,

The Netro Account Order page only displays:

instead of the orders.

I have two orders in the system but cannot see the status of either of them.

Thanks