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Geron R

Lives in: Harmony, FL, US
Using: SPRITE-12
Growing: St. Augustine Grass, Bahiagrass


Rainbird esp-me with master valve to Netro Sprite

Netro Inc
Updated at 2021-01-21 01:51:50 UTC

Hi Geron,

Please connect your master valve wire to M slot of Netro. Mater valve opens together with any other valve. For example, you manual start zone 1 on the app and the app automatically open the master valve together with your zone 1. If you have any further questions during the setup, please send us email to


Netro Support

Device and app depends on Netro servers

Wency Pan
Updated at 2022-07-18 07:52:55 UTC
Dear customer,

We were upgrading our server due to rapid increase of active devices connected to the Netro cloud server, at that time the cloud service was temporarily unavailable.

Sorry about the inconvenience.

Our cloud service is provided by Amazon and the service fee has been prepaid for 10 years, so this cloud service will not stop working.
We are doing well in growing the business and please do not worry about it.



Netro Support

Discover and weather accuracy

Wency Pan
Updated at 2022-10-08 05:21:43 UTC

Hi Geron,

The issue is that the weather report may not be that accurate. If you want try other weather report, please go settings->weather provider. You can switch to other weather providers to see if it works better. 

You can adjust the rain data through Discover page->"+" button on the upper right corner-> Correct rainfall. You could also customized the weather restrictions, like I want to skip the schedules on the day after tomorrow as well, or I want to skip if rain more than 0.1 inch. The setting is in "setting -> preferences -> rain".

Of course, all weather forecast could be wrong. Netro tries the best to provide accurate watering schedule even with incorrect forecast. First, we periodically update the weather data, once the weather data is changed, we update the un-executed schedules ASAP. Second, we re-check the weather data for the past, update our model, and adjust following schedules accordingly. 

Netro Support