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Netro Inc


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User Guide - Manual watering with your Pixie timer

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Netro Inc
Updated at 2020-06-22 07:37:55 UTC
Topic: General, Netro app

The Pixie timer is designed for automatic watering. However, occasionally you may still need to turn on/off the water manually. Before explaining manual watering from the app, it would be helpful to understand how the Pixie communicates with the Netro cloud server.


By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.


Therefore, when you start a manual run, the timer is most likely in sleep mode. It will have to wait until the next sync-up to start the watering. The waiting time will be less than 60 minutes. Take the following screenshot for example:



The current time is 5:24AM and the next sync is scheduled at 6:17AM. Therefore the waiting time is going to be 53 minutes. After you press the Start button, you can go to the Schedule page and the manual run at  6:17AM will appear on your calendar.


Netro is live on IFTTT

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Netro Inc
Updated at 2020-06-07 09:01:11 UTC
Topic: Connected home



The Netro service is now live and available for all IFTTT users! Please download the IFTTT app on your phone or use the official IFTTT website to connect Netro with other smart devices or services. For more information, please visit the following webpage: https://ifttt.com/netro


In case you experience difficulties in using the Netro service on IFTTT, please write to support@netrohome.com or contact us in the Netro app.   


Thanks,  

Netro Inc






Server upgrade scheduled on May 16th between 8:30PM and 9:00PM (Pacific Time)

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Netro Inc
Updated at 2020-05-17 03:23:28 UTC
Topic: General

To all Netro customers:


Due to rapid increase of active devices connected to the Netro cloud server, we are going to upgrade our server on May 16th Saturday night from 8:30PM to 9:00PM (Pacific Time). During that time frame, all cloud service will be temporarily unavailable but your watering schedules will run normally. If you have a smart watering controller, the light on the unit will blink fast.


Thanks,

Netro Inc


Netro now supports Spanish, Italian, French and German for Amazon Alexa

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Netro Inc
Updated at 2020-03-16 02:40:52 UTC

Great news! We now support Spanish, Italian, French and German for Amazon Alexa voice control. Please find the new skill "NetroHome" in your Alexa app and link your Netro account.


In case you experience difficulties in using the NetroHome skill, please write to support@netrohome.com or contact us in the Netro app.


Thanks,

Netro Inc

Netro now supports Spanish, Italian, French and German for Google Assistant

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Netro Inc
Updated at 2020-02-28 07:49:20 UTC
Topic: Connected home


Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app on your phone and link your Netro account before using your google devices.  


In case you experience difficulties in using the Netro Home skill, please write to support@netrohome.com or contact us in the Netro app.  


Thanks,  

Netro Inc


How to replace an old controller with more than 12 zones

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Netro Inc
Updated at 2019-11-06 09:20:19 UTC
Topic: Installation

If your old controller has more than 12 zones, you will need to have 2 Netro controllers to replace it. Please follow the diagram below to safely wire the 2 controllers:



Now you can use the 2 C slots for the common wires and the 2 sets of 1-12 slots for the zone wires. If you do not have a master valve or pump, just ignore the orange wires.


IMPORTANT: the blue wire has to be connected to the left 24VAC on both controllers and the yellow wire has to be connected to the right 24VAC on both controllers.


Please contact us if you need the wire connectors shown in the picture.


Netro Inc

Kickstarters for Pixie, the Smart Hose Faucet Timer

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Netro Inc
Updated at 2019-06-05 01:59:12 UTC
Topic: Connected home, Smart watering

To the Netro community:


We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and developing the smart timer and now it is ready to meet the users.  



We believe Pixie is a great choice if you have water systems running through hose faucet. It is as smart as Sprite and can pair with Whisperer. It is solar powered and has a removable battery for quick charge. If you like the features in the Netro app, it has all the access to them.



For more information about Pixie, please email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 50 buyers.


Thanks,

Netro Inc

Notice To Users of Weather Underground

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Netro Inc
Updated at 2019-03-19 04:52:48 UTC
Topic: General, Netro app, Smart watering

Notice of obsoleting Weather Underground


Netro has changed the weather source Weather Underground to Dark Sky from the server side for users of Weather Underground. The reason is Weather Underground stopped its API service without any notice. The whole community is looking for solutions. So we have internally disabled the Weather Underground option and used the data from Dark Sky.


We will support AccuWeather and openWeatherMap in the next release of the app. We expect to launch it early next month.

We are sorry about the inconvenience. Please contact us if you have any questions.


Regards,

Netro