48

Douglas Ely

Lives in: Marmora, NJ, US
Using: SPRITE-6 , SPRITE-12 , PIXIE-1 ,
Growing: Tall Fescue, Tomatoes

Comments

How to do a manual zone start

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Wency Pan
Updated at 2021-11-08 07:55:46 UTC
Dear Jim,

The manul run button is in the home page, below the Netro logo, there is task bar "online", "enabled", "manual run", "rain delay".

Thanks
Regards,
Netro Support

Can’t run sprinklers manually

29
Lindywater
Updated at 2021-10-18 20:43:32 UTC
If you’re  already set up I found the easiest way is to click on your Netro home button on the bottom of the Home Screen. Now click on the play arrow for each circuit you want to drain one at a time and choose only that zone. Now a red square shows up and after your done with that circuit press the red square and continue to the next. I hope that helps.

New seeding

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Netro Support
Updated at 2018-10-13 06:03:30 UTC

Hi Douglas, the "new plant" method tries to keep the moisture level very high (above 85%), but doesn't ensure watering every day. Neto does not water that frequent as expected due to weather, soil types, etc.

Remote Access?

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Netro Support
Updated at 2019-05-22 02:37:58 UTC

Hi Oliver,

Yes you can control the Pixie timer remotely even not connected to your homework. To save power, Pixie has sleep mode. If it is in sleep mode, you can go to the Program, set the watering duration and start the Pixie remotely.

Regards,

Netro Support

How to manually run a Sprite sprinkler circuit for testing?

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Wency Pan
Updated at 2022-04-07 02:36:20 UTC

Hi Mike,


To test the sprinkler, you can use the instant manual run feature on the Home page to turn on and off the zones instantly. The blue play button is for instant manual run for your zones.

You can also use the “Test run” feature on the login page. In this way you do not need to have a home Wi-Fi or create a Netro account. Your phone is directly connected to the Wi-Fi network hosted by the Sprite. This mode allows you to turn on and off the zones without involving the Netro cloud server.

Thanks,

Wency

Netro Support


Pixie shows "communicating" and timer counting down but valve not open?

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Wency Pan
Updated at 2022-05-05 06:54:21 UTC

Dear customer,

Currently Netro syncs every 1 hour. In the default mode, Pixie will go to sleep mode to save power after 5 minutes when it is manually powered on. Every hour it will wake up to check the latest watering schedules and report the power percentage. Therefore, when you start a manual run, the timer is most likely in sleep mode and it shows pending.

If you have to water instantly, you can go to Settings -> Timer-> "Keep Online" and enable the feature. Note the timer may start to keep online the next day and battery consumption will be faster when the timer is in this mode. Please refer to this article for more info: https://netrohome.com/en/shop/user_guides/2 

Regards,

Wency

Netro Support


How to manually turn on one zone for test

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Wency Pan
Updated at 2022-07-27 03:20:57 UTC

Hi Shane, 


To manually turn on one zone, please find the manual run button in the home page, below the Netro logo, there is task bar "online", "battery percentage", "manual run", "rain delay". Please tap "manual run", tap the square button on the upper right corner to stop watering. 


Thanks, 

Wency 

Netro Support





Consistently underwatering

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Wency Pan
Updated at 2022-08-04 07:29:21 UTC

Hi Douglas, 


I have forwarded your request to our R&D. Actually Netro algorithm has taken the high temperature into consideration and improved the watering time. We will discuss about it as some users report that there is too much water. 


Thanks, 

Wency 

Netro Support