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Tungster Tran

Lives in: Sugar Land, TX, US
Using: SPRITE-12

Questions

Moisture level

47
Tungster Tran
Updated at 2023-07-03 00:49:48 UTC
Topic: General
Rained hatd in my area but the moisture level is still in the teen, is there a way I can change my zones to 100% moisture? 

Weather station

47
Tungster Tran
Updated at 2022-10-14 02:07:16 UTC
Topic: Connected Home

Raining hard outside for at least 20 minutes but yet, Netro weather n others didn't detect it?


Sprite 12 months scription

47
Tungster Tran
Updated at 2022-08-16 16:37:00 UTC
Topic: General
Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?

controller kept go offline

47
Tungster Tran
Updated at 2020-09-05 01:12:13 UTC
Topic: Troubleshooting
Hello, wondering why my watering controller kept going offline.  Once turning it off/on, it will goes online again but will go off in several hours later.  Is it time for me to get a new controller?  I hope not

Not able to water

47
Tungster Tran
Updated at 2019-03-27 13:18:49 UTC
Topic: Connected Home
I just updated the app yesterday and noticed that I am not able to water my lawn any more.  Kept trying to water it manually and it kept shutting it down or the zone was never turned it on.

Rain vs moisture

47
Tungster Tran
Updated at 2018-08-06 01:15:02 UTC
Topic: Smart Watering

Hello, 


Wonder why the soil moisture doesn't change to 100% after a big rain in my area?  The soil moisture percentage is important since this might trigger the auto watering (water will kick in when the max moisture setting is greater than the actual moisture  percentage)


Thanks