20

Richard

Lives in: Muckleford South, Victoria, AU
Using: SPRITE-12 , SPARK-16 , WHISPERER-2
Growing: Tomatoes, Asparagus

Questions

Error: "Unable to get your location. Please enable the location service on your phone." when adding Whisperer as Standalone device

20
Richard
Updated at 2023-02-17 06:29:52 UTC
Topic: Netro App

Hi there.


Trying to add my fifth and sixth Whisperers to the App, but I keep getting the error:

"Unable to get your location. "Please enable the location service on your phone."


Location services are on and the permission is set for the Netro app.


The app says "getting location" when it starts, but when adding the Whisperer, still says it can't get the localation.


Have rebooted the phone twice. Turned location services off and on. Unset and reset localtion permissions for the app, but still no progress.


Do I need to wipe all the data from the app? Will this lose all my settings or are they backed up in the cloud.


Cheers.

Customized moisture level not triggering watering

20
Richard
Updated at 2023-01-12 21:29:59 UTC
Topic: Smart Watering

I have a Sprite with 3 Whisperers, all in the veggie patch.


I have the zones set to customize with a low of 25% and a high of 45% (I find 30 - 35 % moisture about right)


But the zones just won't get watered!


Zone 1 is down to 6% today and has been dropping steadily for days.

I HAVE to manually water, as the day time temperatures are consistently over 30 degrees (today 33, tomorrow 37).

Otherwise the plants will die.


Given there are only two values to enter (low and high). How do I stop the Netro from skipping days and putting the zones in the "Moisture" category??

Orders page shows an error page

20
Richard
Updated at 2022-12-03 04:57:33 UTC
Topic: General

Hi there,


The Netro Account Order page only displays:


instead of the orders.


I have two orders in the system but cannot see the status of either of them.


Thanks