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Netro Support

Lives in: San Francisco, CA, US
Using: Sprite
Growing: Asparagus, Tomatoes

Questions

Introducing the Referral Program

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Netro Support
Updated at 2019-10-25 06:46:26 UTC
Topic: Connected home

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc




Netro's Rain Delay Feature

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Netro Support
Updated at 2019-06-18 01:41:04 UTC
Topic: Netro app , Smart watering

Netro's Rain Delay Feature

To add a rain delay, users can go to the Schedule page, press the + sign on the right upper corner and select Rain Delay.
           

If you want to review the created rain delays, you can go Settings->Restrictions and your the rain delays will be shown. You can edit and delete the existing rain delays too.


Instructions about Replacing Toro System

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Netro Support
Updated at 2019-03-20 08:07:29 UTC
Topic: Installation

Replacing Toro system



This page lists some instructions about replacing the common types of Toro system with Netro smart watering controller. 




Example 1:

Toro model gk212-04

1. Connect the 2 white wires to the C slots, one on the left and the other on the right which is now occupied by a red one.

2. Move the red wire(currently on C slot) to M slot because it is for your master valve.

3. The last step is to connect the power then you should be good to go. 

Example 2:

Toro IC 8. 

The first slot of your current controller is master valve which should be connected  to "M" slot of Netro. The two wires in the second slot are common wires should be connected to the 'C' slot of Netro. The last step is to connect the power then you should be good to go. 


Example 3:

Toro Model 53765 6 zones


The red and white wires are the commons wires and should go to the two "C" slots in Netro Sprite controller. You do not need to connect the gray and black wires as they are the power wires for the old controller. 



Instructions about Replacing Old Controller

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Netro Support
Updated at 2019-03-20 08:03:05 UTC
Topic: Installation

Replacing old system


This page lists some instructions about replacing old controllers with Netro smart watering controller. 


Example 1:



I check the pictures.

Here is how you connect to your sprite:

OLD                 Sprite

24VAC             24VAC (order does not matter)

COM                any C slot

1                     1

2                     2

3                     3

4                     4

You probably do not need to connect other wires.


Example 2:


You do not have a master valve so you just leave the M slot open.

The sensor wires are not needed either in the Sprite because it gets the weather data from WiFi network.


Example 3:


If you are using the Netro power adapter, the two thick beige wires should not be used because they are the 24 VAC power wires from your old power adapter.

However, you probably can use these two beige wires on Sprite. Just hookup them on the 2 24V AC slots in Sprite on the right side. I would suggest using a voltage meter to check the voltage on them though if you go this way.


Example 4:

1. The VC wire goes to any one of the C slots in Sprite

2. The 1-8 wires go to 1-8 slots in Sprite which is straightforward

3. Use the Netro power adaptor to connect the 24VAC in Sprite

Other wires are not needed.

Example 5:


The 8 zone wires will go to the 1-8 slots in Sprite.

The C wire will go to any of the C slots in Sprite.

You can leave the M slot in Sprite on unconnected.