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Netro Customer

Lives in: Graz, Steiermark, AT
Using: PIXIE-1 , WHISPERER-1

Questions

Smart Watering Adjustment

3
Tarudro
Updated at 2020-05-11 20:56:22 UTC
Topic: Smart Watering

Hi Guys, 


I have some questions, which answers I couldn't completely find in other posts here.


I have installed a Pixie and a whisperer on my balcony. So far it looks quite good, but it still requires some tuning. 

Unfortunately the house is not well designed which resulted in a complained from my neighbours below me about dirty water dripping onto their balcony, quite soon after I installed the new watering system (with irrigation drippers)


Seems like the Pixie is watering too much, so I went into the settings and configured the SmartWatering with Advanced and tweaked the settings such that it resulted in ~1 min watering per day.


My first question: All over the app, 1 min watering seems to be the minimum - is this correct? Is there a plan to enable even shorter cycles?

When the Pixie is watering for two minutes some of my pots are already filled up and start soaking to the neighbors. 

I think a 30 seconds cycle twice a day should even be sufficient for me. However, I couldn't find a way to get below 1 min. Neither with manual, nor with SmartZone.


So, my current solution would be two have 1 minute in the morning and 1 minute in the evening. That should work on dry days. 

However, I've not quite understood yet, when the SmartZone (if set to basic) skips the watering. It's only depending on the weather forecast, right?

When checking the Whisperer settings, I can also select watering to be skipped and added at certain thresholds. At what times are those waterings added? And at what intervals is this repeated? 

E.g. Add watering set for 50% to 1m. Does this mean it adds 1m watering for that day? once? at what time?


Actually I'd very much like to use the SmartWatering Advanced features, but it just waters too much for my small plants on the balcony. I'm not sure, how I can archive a smart watering behavior in the best way, considering that it should water quite often, but optimally less than 1m, because my neighbors don't want to have a dirty and wet balcony all the time ;-)


And yes, I could reduce the dripping amount at the sprinkers, but this also would mean that it's not spread at all and really just dripping. 


Looking forward for some tips or hints,

Kind regards & stay healthy,

Lukas

App Crashes on adding product

3
Tarudro
Updated at 2020-02-24 20:24:10 UTC
Topic: Netro App

Hi,


I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.


Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)


Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.


BR Lukas


PS. I just tried also on my iPad Air 2 - same crash.