Smart Watering Adjustment

Hi Guys, 

I have some questions, which answers I couldn't completely find in other posts here.

I have installed a Pixie and a whisperer on my balcony. So far it looks quite good, but it still requires some tuning. 

Unfortunately the house is not well designed which resulted in a complained from my neighbours below me about dirty water dripping onto their balcony, quite soon after I installed the new watering system (with irrigation drippers)

Seems like the Pixie is watering too much, so I went into the settings and configured the SmartWatering with Advanced and tweaked the settings such that it resulted in ~1 min watering per day.

My first question: All over the app, 1 min watering seems to be the minimum - is this correct? Is there a plan to enable even shorter cycles?

When the Pixie is watering for two minutes some of my pots are already filled up and start soaking to the neighbors. 

I think a 30 seconds cycle twice a day should even be sufficient for me. However, I couldn't find a way to get below 1 min. Neither with manual, nor with SmartZone.

So, my current solution would be two have 1 minute in the morning and 1 minute in the evening. That should work on dry days. 

However, I've not quite understood yet, when the SmartZone (if set to basic) skips the watering. It's only depending on the weather forecast, right?

When checking the Whisperer settings, I can also select watering to be skipped and added at certain thresholds. At what times are those waterings added? And at what intervals is this repeated? 

E.g. Add watering set for 50% to 1m. Does this mean it adds 1m watering for that day? once? at what time?

Actually I'd very much like to use the SmartWatering Advanced features, but it just waters too much for my small plants on the balcony. I'm not sure, how I can archive a smart watering behavior in the best way, considering that it should water quite often, but optimally less than 1m, because my neighbors don't want to have a dirty and wet balcony all the time ;-)

And yes, I could reduce the dripping amount at the sprinkers, but this also would mean that it's not spread at all and really just dripping. 

Looking forward for some tips or hints,

Kind regards & stay healthy,


Answer From Netro Inc

Netro Inc
Updated at 2020-05-12 02:48:55 UTC

Dear Lukas,

1. Currently the minimum watering duration for manual program is 1 minute. If you want to water less than 1 min, you will have to go to the Home page, select your zones to water manually by tapping the blue button to do an instant manual run. I have talked to our R&D and we will support 30s' watering duration in future release of the app.

2. For the Smart Zone level basic.  In this level, no smart schedule will be generated. It only depends on weather restriction(large amount of rain) or watering regulations. For more information about Netro smart watering,  here is an article about Netro three watering modes which might be helpful.

3. If you select Add watering set for 50% to 1m in sensor's watering adjustment, it means Netro will start 1 minute watering when the moisture drops to 50%. However, there's not an exact date or time when the moisture drops to 50%.  For example, if today the moisture drops to 50%, Netro will start watering for 1 min. However, if after a few hours today the moisture drops to 50% again, then Netro will water again because 1 min watering will not increase the moisture a lot.

We understand you need a shorter watering duration to avoid dripping onto your neighbour's balcony and I have forwarded your issue to our R&D. If you have any questions, you can reply to us or send us email to


Netro Support

View: 1452    Like: 3

2020-05-12 16:17:25 UTC  
Thanks for the quick answer and support!
I'll be looking forward to this 30 sec waterings.

Furthermore, you helped me to understand the algorithms better.

Thanks a lot,
BR Lukas
Netro Inc
2020-05-13 03:10:45 UTC  
Dear Lukas,

You are very welcome and please let us know if you have any further questions,

Netro Support

2020-06-07 09:05:26 UTC  
Dear Netro-Team,

One more thing that occured to me, while working my optimal settings out.

In the sensors menu for watering adjustment I can select "Moisture to Add Watering", but I can only select up to 50%. (iOS)
I observed my soil a little bit and decided that it might be already nice to water for one minute, once it reached 70%.

I assume the reason is, that the SW devs didn't want to implement a check to add reflective constraints to both the "Skip" and "Add" moisture. However, I think it would be nice to set the Skip to 85% and Add to e.g. 70%.
Right now, the threshold between add and skip is hardcoded to 50%.

Would be nice, if you could add this feature in a future version. :-)

BR Lukas
Netro Inc
2020-06-09 02:12:54 UTC  
Dear Lukas,

Thanks for your suggestion and I will forward it to our R&D.

Netro Support

2022-09-01 03:57:36 UTC  
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