App Crashes on adding product

Tarudro
Updated at 2020-02-24 20:24:10 UTC
Topic: Netro app

Hi,


I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.


Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)


Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.


BR Lukas


PS. I just tried also on my iPad Air 2 - same crash.


View: 164    Follow: 0   

4 Answers    Click the answer to view the full answer and comments