Netro Inc
Updated at 2019-07-04 21:53:59 UTC

Hi Saurik,


Yes we are pretty sure the DC adapter is the reason because this happens to many our users.


If you have difficulties in finding an AC adapter please write to support@netrohome.com, we will help. 


Thanks,

Netro Inc

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Oliver Heise
2019-07-12 17:46:36 UTC  
I can confirm this: first I used my old adapter from my Former control. Then I sold this one including the original adapter. I used a different one and had the problem, that the valves never close. It was a DC adapter. After I change to an AC adapter, the irrigation worked fine again and the valves close.

So pay attention: you have to use an AC Adapter which has an OUTPUT of 24V AC!!!
Often the Adapter called AC but this is only ment for the Input of 110V/220V AC and the output is 24V DC.