Wency Pan
Updated at 2023-05-08 07:30:12 UTC
Dear Francesco,

Please note shared users must have a Netro account. Please let the user register a Netro account first. Please see this article about how to use the , shared user. http://www.netrohome.com/forum/posts/147

If it still fails due to network error. Could you please send us the screenshot?



Netro Support
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