Overwatering

Kurt Connolly
Updated at 2022-08-17 11:05:22 UTC
Topic: Connected home

Watering too frequently and not capturing moisture level. We received >1 inch of rain yesterday and says ground is less than 2%.  Schedules 30 minutes of watering each day for most zones.  Says it sound only be watering every 3 days for 23 minutes.  Something is not working correctly.


Kurt.connolly@gmail.com

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Wency Pan
Updated at 2022-08-19 00:56:45 UTC

Hi Kurt,

Netro gets weather forecast data from our weather provider, which could be not accurate enough, as weather forecasting is challenging. You can check the weather data on the home tab or in the discover page. The rain amount is small(less than 0.1 inch) so it did not increase the moisture level a lot, this is why Netro still watered your zones after rain.


If it is not correct, you can select other weather provider in settings->weather provider, you can also select the weather station ID with the Wunderground option. Currently the app has a bug to prevent user add station ID from the app, it will be fixed soon in our next release. We can help you change.

With incorrect weather data, Netro’s smart algorithm could be not optima. You can also adjust the rain data through Discover page->"+" button on the upper right corner-> Correct rainfall. 

If you think the smart schedules water too much , you can either change to different smart zone mode (ECO), or you can set up your own programs and set up your smart zone in basic level. Please check this article for more info. https://netrohome.com/forum/posts/111 


Regards, 
Wency
Netro Support