Wency Pan
Updated at 2022-08-15 07:47:31 UTC

Dear customer,

 

Could you please let us know in which step it failed according to the instruction? Could you please send us email to support@netrohome.com with your Netro account registered email? We will have our technician look into this issue. 
It helps our R&D to investigate if you have the screenshots or videos. 

 

Thanks
Wency

Netro Support

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