How do I add an additional "manager" or "player" - app & website keep giving an error

Alex Heath
Updated at 2022-07-28 17:46:04 UTC
Topic: Netro app

Just got the new Spark 16 sprinkler controller and installed it yesterday.  I'm trying to add "New Manager" in the app (& tried it on the website too), but keep getting this error message:  "ERROR:  Can't find user [email]"   (I've omitted the specific email address of the manager/player I'm trying to add and simply used [email] as a placeholder for this thread)

I've also tried to add "New Player" and get the same error message.  


Has anyone else had this issue?  Am I doing it wrong?

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