Pixie wifi connection

39
Luis Borrás
 Updated at 2022-05-25 05:58:44 UTC
Topic: Connected Home

Hello, I have 3 pixies installed,  two of them are separated 10cm from each other, so they are in same place, but one of them is most of the time offline... what can I do??

Today has rain a lot and the pixie has been watering for more than 1.5h... that's a lot of water waste. 


Please give me a hand how to solve this. 


Thanks 


Luis

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Wency Pan
Updated at 2022-06-02 08:27:55 UTC

Hi Luis, 


Could you please let us know the LED status of the timer which is offline? 


You can adjust the rainfall data through Discover page, tap the "+" button on the upper right corner and select"Correct rainfall". Netro support three weather providers, which you can choose in settings->controller->weather provider. The default one is NetroWeather. 


Of course, all weather forecast could be wrong. Netro tries the best to provide accurate watering schedule even with incorrect forecast. First, we periodically update the weather data, once the weather data is changed, we update the un-executed schedules ASAP. Second, we re-check the weather data for the past, update our model, and adjust following schedules accordingly. 


Thanks, 

Wency

Netro Support