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Pixie smart timer battery not charging
Anyone have an issue with the pixie battery not charging from the unit using solar? My battery level is down to 19% and I live in Hawaii, lots of sun. Not sure if I did something wrong.
Answer From Wency Pan
Wency Pan
Updated at
2022-01-24 01:46:11 UTC
Dear Becky,
Could you please send your current shipping info to our support email? We will email you a return shipping label take back the unit, check and repair for you.
Thanks
Wency,
Netro Support
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Like: 0
Dear Becky,<br /> <br /> Could you please send your current shipping info to our support email? We will email you a return shipping label take back the unit, check and repair for you.<br /> <br /> Thanks<br /> Wency,<br /> Netro Support<br /> <br />
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Becky Aquino
2022-01-24 21:28:19 UTC
  
Hi Wency, I just sent that info to your support email.