Netro Support
Updated at 2019-05-07 05:46:42 UTC

Hi Henry,


It sounds like you are not using a correct power adapter. Are you using the original Netro power? if not can you please let me know what power adapter you are using? You can send a picture to support@netrohome.com and we will take a look at it.


Thanks,

Netro Support

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Henry
2019-05-07 17:33:00 UTC  
There is no power adapter included in the box. I use 24v 1.0 A output transformer. I make a photo and send it to you yes.