Updated at 2021-07-18 03:37:17 UTC
Exact same problem. Every time I switch back to the Netro app from Wifi, the app appears to restart and insist that I connect to my home network to login. Over and over.
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Wency Pan
2021-07-19 03:04:24 UTC  
Dear customer,

Could you please let us know your smart phone brand and type?

Netro Support

2021-07-19 23:15:40 UTC  
As to Sumsung S20/21, we recently found that the user need to disable the battery-optimization feature during the installation.

From support at netro