Netro Inc
Updated at 2021-05-20 01:19:26 UTC

Hi Jean,


Please follow the steps to see it if works.


1. firstly, tap on "setup wifi", link to your smart phone wifi settings and connect to the temporary wifi "Netro_PLS_XXX".  

2. Quickly return to your Netro app, still in step 3 of 6, tap on "Next" button, select your homewifi and input your home wifi password.


If it still fails, please send us email to support@netrohome.com with your Netro account registered email. We will have our technician look into this issue. 


Thanks,

Netro Support

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