Netro Inc
Updated at 2021-05-05 05:56:42 UTC

Dear Richard,

The RED led light flashes means the device is completely out of battery now, which will need more time to charege it up. 

Please keep the sensor under direct sunlight for another 3-5 days, and press the power button again. Please let us know if it works.


Netro Support

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Richard Mundy
2022-08-29 17:22:35 UTC  
The new Nero Whisper has now stopped working - doesn’t seem to have any power??
Netro Inc
2022-09-01 02:33:47 UTC  
Dear customer,

Could you please send us email to with your Netro account registered email?
We will have our technician look into this issue. 

Netro Support