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Area

Javier Domínguez
Updated at 2023-04-22 16:04:10 UTC 
Topic: General

Hola,

Cuando estoy configurando las zonas me pide un valor de area, ¿en qué medida? ¿Metros cuadrados?

Gracias


View: 450   Answer: 1

farenheit to celsius

Santiago Moller
Updated at 2023-04-22 02:41:55 UTC 
Topic: General
Hello, I need help to change the settings from Fahrenheit to Celsius in the app, I have a smart plant sensor.  Thank you
View: 626   Answer: 1

Maximum watering duration for SPARK

Katarzyna Wrobel
Updated at 2023-04-11 22:55:50 UTC 
Topic: General

Hi there :)


I want to set-up a watering duration for my desert garden (Phoenix, AZ). We should water our garden deeply and infrequently. So, I want to set-up a watering time of two hours. Unfortunately, the app has a maximum duration set to 60 minutes only. Any suggestions?

Thanks. 

View: 434   Answer: 1

Dont't start manual irrigation

Simone Teressi
Updated at 2023-03-26 11:39:57 UTC 
Topic: General

I've checked that My netro isonline...but if i start a manual irrogation app say to me "communicating" and never begin to start..... If i turn off elecrticity and turn on again..... And then i go to manual  Irrogation and press start irrogation begin immediatly

View: 512   Answer: 1

Notifications/Wunderground

Fernando AT
Updated at 2023-02-26 18:00:46 UTC 
Topic: General

Hello!


1. How can I enable notifications (when watering, sensor moisture level…)?


2. Cannot set my Wunderground station ISANTA605.


Thanks!

View: 582   Answer: 1

Location Setting

ubo25
Updated at 2023-02-18 10:10:44 UTC 
Topic: General

Please advise how I can change the location. I am staying in Windhoek, Namibia.


View: 536   Answer: 1

Whispered sola panel deteriorated after 6 months

David Gomez
Updated at 2023-02-08 06:15:54 UTC 
Topic: General

After 6 months of whispere’s exposed to sun, the protective layer of screen is started yo be deteriorated, losing the transparency property and protection to UV, meaning is catching up less sun.

Answer from Netro support after several exchanges had not been at the right level, despite that last topic was really well addressed.

“Thanks for your info and it should not affect the normal use of the sensor. Please let us know if you see any further issues during use.

Check pictures and make your statement, but I am not convince about quality of manufacturing of the whispered elements.

David


View: 457   Answer: 1

Whisperer plant sensor

Vincent Coutinho
Updated at 2023-01-26 20:56:14 UTC 
Topic: General
How do you find the sensor battery percentage on the netro app.
View: 429   Answer: 1

Delay on Manual watering

Jim Barnes
Updated at 2023-01-22 01:22:58 UTC 
Topic: General
Why is it when I select a manual watering it delays until wake up?
View: 414   Answer: 1

So complicated to get your product from France

Christophe Benoit
Updated at 2022-12-25 08:01:47 UTC 
Topic: General

Hello,


I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 


What is the best way to get your products ? I am really fond of these latter but a bit upset it is so a big deal to get them. 

If you have solution it would be great.

Thank you

View: 486   Answer: 1

Orders page shows an error page

Richard
Updated at 2022-12-03 04:57:33 UTC 
Topic: General

Hi there,


The Netro Account Order page only displays:


instead of the orders.


I have two orders in the system but cannot see the status of either of them.


Thanks

View: 825   Answer: 2

Reset whisperer

Omer Zadikevitch
Updated at 2022-11-07 17:05:32 UTC 
Topic: General

Hello

How do I reset the whisperer

Thanks

View: 645   Answer: 1

Not watering

jons
Updated at 2022-09-16 09:37:00 UTC 
Topic: General
It shows watering, but it is not?
View: 831   Answer: 1

Kickstart the Netro Zigbee Hub and Pixie-Z1

Netro Inc
Updated at 2022-09-13 06:23:11 UTC 
Topic: General

To the Netro community:


We are excited to introduce our new products, the Netro Zigbee Hub and the new smart timer Pixie-Z1. They combined deliver a different experience of smart watering system. 




The Netro Zigbee Hub hosts a long-range local Zigbee network that links all the end devices. It connects to your router (wireless or wired) to transfer data between the end devices and the Netro cloud service. The Hub will work with all our Zigbee products including the new timer Pixie-Z1(introduced below) and the new soil moisture sensor coming this year, as well as the new 4-Zone sprinkler controller and the new weather sensor coming next year.


The new host timer Pixie-Z1 is re-designed from the original Pixie timer in many ways:


1. Always online for instant quick runs. No more sleep mode

2. Powered by two AA alkaline batteries with approximately one year of battery life. Notifications on low battery

3. Supports Google Home and Google Assistant


The Netro Zigbee Hub and Pixie-Z1 are expected to ship in September. To join the Tester program please email to info@netrohome.com and we will send you a discount code in return for feedbacks.


Thanks, 

Netro Inc



View: 101832   Comment: 3

Two zones running at the same time

Jesse Sanchez
Updated at 2022-09-02 03:52:13 UTC 
Topic: General

Anyone running into an issue of having two zones run at the same time when doing a manual run?


View: 783   Answer: 1

Whisperer too weak

Alfonso Olias Sanz
Updated at 2022-08-19 21:10:55 UTC 
Topic: General
Hi there

Just a comment on the wishperee. They are too weak and easy to break, the sensor part that goes into the ground 

My kids just broke a couple playing soccer in the garden. It would be good if you develop one that can be fully placed in the ground and the only visible part is the solar panel





View: 817   Answer: 1

Sprite 12 months scription

Tungster Tran
Updated at 2022-08-16 16:37:00 UTC 
Topic: General
Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?
View: 829   Answer: 1

Manual runs overriding schedule

unislock
Updated at 2022-07-07 12:02:15 UTC 
Topic: General

Is there a way to not have manual runs conflict with the smart schedule?  At times I turn sprinklers on for kids to have fun or to test a newly installed head for a few minutes. These manual runs (even for a minute or two) in these zones are not being run during the next scheduled run. This is frustrating and now I need to do a lot of manual runs to ensure lawn gets appropriate amount of water and is basically taking away my ability to auto schedule. 


Thoughts?


View: 916   Answer: 2

Dark Mode and/ or Font size

Kirk Davis
Updated at 2022-06-30 23:05:11 UTC 
Topic: General
on my iPhone it is nearly impossible to read a lot of the characters because they aren’t in dark black letters it’s a very light thin font. It seems like it would be a lot easier to read if the application supported dark mode. The other option would be to set a preference to increase the font size. That seems like pretty standard request so I’m hoping you guys might be able to get it in a future build.
View: 935   Answer: 1

Chronological order irrigation

Alex78
Updated at 2022-06-20 20:00:26 UTC 
Topic: General
Good morning.  How do you put the zones in chronological order, starting zone 1 first and so on.thank you
View: 1084   Answer: 2