I am reporting a problem that has been occurring for a few months. Manual operation fails from time to time for no reason. Before the new version of the app, this never happened.
It is a serious problem

Doing a manual run. On Zone1 correct zone starts up. Sometimes when I try to execute a manual run on zone 2, zone 2 does not start. Zone 1 does. Weird. Shouldn’t this only be possible if zone 1 is connected to the zone 2 valve? Just changed from a working controller to the new Netro controller, so zone 2 was working last year. 

How can I change the scale for weekly irrigation ?

Monthly scale is OK but the range of weekly scale is far too small.

Thanks

How do I reset app?  It tells me e-mail is in use!  I wold love to talk to them but don’t know how to reach them!

This is a rental property that periodically changes tenants.  It would be so nice if you had an easy online setup for us landlords who don’t live nearby!

Help!  I don’t know how to set this up!

I can't get the device to connect to the internet.  Every time I change to the device wifi it say I need wifi to make the change. Once I select it my wifi shuts off so it can't connect.  

I beyond frustrated with this system 

Has anyone else noted that very few of these posted questions are getting answers? Is Netro even looking at these queries/problems?

I have a Whisperer that will not reset after winter storage.  No answers to my posted question. If I cannot reset the unit it will be the last one I ever buy. Only one season of function is unacceptable.

I was trying to see if there was a way to set a minimum moisture content for my grass. As in it can’t drop below 75% so that regardless of how much rain there is or Esther it had rabbits scheduled time or not it would run again or alert you that it needs watering?

With the Pixie is there a way in app (and if so where) to see if it skipped a day because either the sensor reported that the soil moisture was above the threshold set or because the weather provider predicted enough rain to cancel it?

What does the  exclamation mark mean in the schedule pages?  Does this mean that they haven't run?? If so this is a major fail on the part of an irrigation system and should surely at the least result in notifications to the phone or email to alert?  I've had plants die in the last week of very dry weather as I assumed this was watering daily as per the advanced settings. s

Sensor was removed thru winter. Now will not activate and shows single red light only. Been in direct sun for 3 days so fully charged. Cannot get white light to reprogram.

Weeper hoses need to run for hours, the only option in smart scheduling is drip irrigation which is having it max out at like 30 mins a day 

Just go to last page, standard UX

I need to go outside to toggle this thing on off manually which defeats the purpose of having it.

On my schedule screen sometimes I have an “!” mark. Sometimes it’s a “i” If I tap on the zone it takes me to preferences. Did I make a change that I am not aware of? What does this mean?  Thanks. 

I'm not sure what Netro did to the App over the winter but it does not function worth a damn. We turn on one zone manually and shut it off and try and turn on another zone and the first zone state is also on. 

One of our customers has a problem where all zones come on a one time.

Bring back the last version!!!

Good morning,

Randomly my device loses connection and keeps blinking.  I have to turn it off and on for it to get the network back.  The Sprite is five meters from the router and next to other devices that have a good connection at all times.

Thanks 

In the past week watered alternatively once a day and twice a day for all zones.

In Discover the irrigation cbm are stuck at 0.01 and worse show 0 for the last few days.

Hello, I have 3 pixies installed,  two of them are separated 10cm from each other, so they are in same place, but one of them is most of the time offline... what can I do??

Today has rain a lot and the pixie has been watering for more than 1.5h... that's a lot of water waste. 

Please give me a hand how to solve this. 

Thanks 

Luis