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Manual operation

Paola Pinnavaia
Updated at 2022-06-17 23:21:30 UTC 

I am reporting a problem that has been occurring for a few months. Manual operation fails from time to time for no reason. Before the new version of the app, this never happened.
It is a serious problem

View: 63208   Comment: 2

Sometimes Zone 1 is 2?

Alan M
Updated at 2022-06-17 21:51:02 UTC 
Doing a manual run. On Zone1 correct zone starts up. Sometimes when I try to execute a manual run on zone 2, zone 2 does not start. Zone 1 does. Weird. Shouldn’t this only be possible if zone 1 is connected to the zone 2 valve? Just changed from a working controller to the new Netro controller, so zone 2 was working last year. 
View: 1468   Answer: 1

Discover/Irrigation

Jean Paul Lasserre
Updated at 2022-06-17 07:20:57 UTC 

How can I change the scale for weekly irrigation ?

Monthly scale is OK but the range of weekly scale is far too small.

Thanks

View: 1554   Answer: 1

Barbara

John Amoroso
Updated at 2022-06-16 22:17:32 UTC 
How do I reset app?  It tells me e-mail is in use!  I wold love to talk to them but don’t know how to reach them!
View: 1577   Answer: 1

I live in Laguna beach

St Anns Cottage
Updated at 2022-06-15 17:07:41 UTC 

This is a rental property that periodically changes tenants.  It would be so nice if you had an easy online setup for us landlords who don’t live nearby!


Help!  I don’t know how to set this up!

View: 1426   Answer: 1

Wifi netro

Jim Lacy
Updated at 2022-06-15 02:08:45 UTC 

I can't get the device to connect to the internet.  Every time I change to the device wifi it say I need wifi to make the change. Once I select it my wifi shuts off so it can't connect.  


I beyond frustrated with this system 


View: 1704   Answer: 2

Very few questions getting answers.

Sid Smith
Updated at 2022-06-06 21:47:14 UTC 

Has anyone else noted that very few of these posted questions are getting answers? Is Netro even looking at these queries/problems?

I have a Whisperer that will not reset after winter storage.  No answers to my posted question. If I cannot reset the unit it will be the last one I ever buy. Only one season of function is unacceptable.

View: 1784   Answer: 5

Minimum moisture content

Jason Pappas
Updated at 2022-06-05 03:34:37 UTC 
I was trying to see if there was a way to set a minimum moisture content for my grass. As in it can’t drop below 75% so that regardless of how much rain there is or Esther it had rabbits scheduled time or not it would run again or alert you that it needs watering?
View: 2187   Answer: 1

How can I tell if it skipped a day due to rain or excess moisture?

Jeff W
Updated at 2022-06-04 12:43:04 UTC 
With the Pixie is there a way in app (and if so where) to see if it skipped a day because either the sensor reported that the soil moisture was above the threshold set or because the weather provider predicted enough rain to cancel it?
View: 2200   Answer: 1

What is the exclamation mark on schedule?

Simon Clark
Updated at 2022-06-04 07:26:36 UTC 
What does the  exclamation mark mean in the schedule pages?  Does this mean that they haven't run?? If so this is a major fail on the part of an irrigation system and should surely at the least result in notifications to the phone or email to alert?  I've had plants die in the last week of very dry weather as I assumed this was watering daily as per the advanced settings. s
View: 2364   Answer: 2

Whisperer sensor not activating.

Sid Smith
Updated at 2022-06-02 22:21:42 UTC 
Sensor was removed thru winter. Now will not activate and shows single red light only. Been in direct sun for 3 days so fully charged. Cannot get white light to reprogram.
View: 2297   Answer: 1

Schedule keeps overriding programs

Eric Berndt
Updated at 2022-06-01 19:03:43 UTC 
Weeper hoses need to run for hours, the only option in smart scheduling is drip irrigation which is having it max out at like 30 mins a day 
View: 2155   Answer: 1

Back on the app should not exit the app

Eric Berndt
Updated at 2022-06-01 19:02:18 UTC 
Just go to last page, standard UX
View: 2141   Answer: 0

Why is there no on/off

Eric Berndt
Updated at 2022-06-01 19:01:43 UTC 
I need to go outside to toggle this thing on off manually which defeats the purpose of having it.
View: 2205   Answer: 2

Schedule screen

Dick Milde
Updated at 2022-05-30 14:02:03 UTC 
On my schedule screen sometimes I have an “!” mark. Sometimes it’s a “i” If I tap on the zone it takes me to preferences. Did I make a change that I am not aware of? What does this mean?  Thanks. 
View: 1452   Answer: 1

Netro screwed up

Jack Davis
Updated at 2022-05-28 16:14:25 UTC 

I'm not sure what Netro did to the App over the winter but it does not function worth a damn. We turn on one zone manually and shut it off and try and turn on another zone and the first zone state is also on. 

One of our customers has a problem where all zones come on a one time.

Bring back the last version!!!


View: 1643   Answer: 1

Connection issues

Ant Va
Updated at 2022-05-27 09:57:09 UTC 

Good morning,

Randomly my device loses connection and keeps blinking.  I have to turn it off and on for it to get the network back.  The Sprite is five meters from the router and next to other devices that have a good connection at all times.

Thanks 

View: 1764   Answer: 3

Discover irrigation

Jean Paul Lasserre
Updated at 2022-05-25 06:52:34 UTC 

In the past week watered alternatively once a day and twice a day for all zones.

In Discover the irrigation cbm are stuck at 0.01 and worse show 0 for the last few days.

View: 1604   Answer: 1

Pixie wifi connection

Luis Borrás
Updated at 2022-05-25 05:58:44 UTC 

Hello, I have 3 pixies installed,  two of them are separated 10cm from each other, so they are in same place, but one of them is most of the time offline... what can I do??

Today has rain a lot and the pixie has been watering for more than 1.5h... that's a lot of water waste. 


Please give me a hand how to solve this. 


Thanks 


Luis

View: 1423   Answer: 1

malfunction

Ramón Sellés
Updated at 2022-05-22 10:28:57 UTC 

Hi there,

I've been trying to program the Pixie for a year, I've done everything and I can't get it to work, apparently it doesn't want to communicate with my router. I get it to synchronize with the router and the green light tells me so and even the router tells me that it is synchronized, but later, neither with the manual system nor with schedule programming can I get it to work, a yellow triangle appears with a signal ! and indeed it has not watered. I understand that it is frustrating that a device of the apparent quality of this does not work.

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View: 1425   Answer: 1