Hello,

I purchased a Netro sensor about one month ago at NetroEU shop through Amazon and got no news about my delivery. I remember it was also a bit complicated to get this Netro sensor the first time I ordered it due to taxes that significantly increased the price. 

If you have solution it would be great.

Thank you

Salve, 

ho installato da qualche giorno il mio NETTO per irrigare le piante del giardino, e nonostante non fosse previsto nella pianificazione, è partita l'irrigazione spontaneamente senza sosta. Ho dovuto chiudere il tubo dell'acqua per fermarla. Cosa devo fare?

I have added a new whisper (gen 2 with usb) but it doesn't show up in the app. I have tried to reset it and add it again but i get an error saying it's already on my account.  What should I do next? Where can I see which devices are on my account? 

Ciao!

I just connected my new Netro Pixie set-up to my Alexa system.

While the irrigation command works, instead the stop irrigation does not.

I use the sentence "Alexa, chiedi a Netro Home di smettere l'annaffiata", but Alexa answers "Non lo so" (I don't know).

Does anybody know the working Italian command to stop irrigation?

Tx!

Ciao!

I just installed my new Netro Pixie, and I'm in the process of learning how to use it.

I tried the manual activation feature, however the app allways reply that irrigation will start after a (prolonged) period - in the range of 1 hour).

Why?

Is it possible somehow to get an immediate activation of the manual irrigation command?

Tx for your help

Hi there,

The Netro Account Order page only displays:

instead of the orders.

I have two orders in the system but cannot see the status of either of them.

Thanks

Hello guys,

Thanks to Netro public API, I have developed a plugin for Jeedom which allows us to take control of our great netro devices within this famous home automation system. if you are interested, don't hesitate to take advantage of it, it's free of charge !

Please find the documentation right here for further details : https://kcofoni.github.io/jeedom-docs/plugin-netroarrosage/docs/en_US/

kcofoni

As following my message you asked for my delivering address I assumed that you were going to send me a new Whisperer.

As I have not received anything up to now any ad it is quite a long time should I take advantage of the offer you sent by mail for Black Friday and buy a new Whisperer.

Thanks

I cannot connect to the Netro App on my Android phone anymore. Can you please check and let me know why it wont let me connect? I restarted trh device a few times now.

Hello ,

I have random manual run in the log some times few seconds sometimes few minutes 

I’m 100% sure it’s not manual, I.e. nobody manually activated watering 

I have noticed recently but if I got back to the history I see it’s going on for a while … 

How it be fixed ? 

Ilya 

I’ve tried all of the trouble shooting and suggested steps to reconnect my Sprite 6 to my home network.  I’ve been trying for weeks.  I need to speak to someone in person to try to resolve this.  I either need a phone number to call or need someone to contact me at (414) 949-1944.

Thanks,

Bob

I have historical irrigation on zone “n” and I can get schedule data from the API if the zone is turn ON, but if I put this zone in unavailable, the API does not get the historical schedule data for this zone. I have to manually put available the zone, download from API, and then turn off this zone for get the whole data.

I think is not the expected behavior.

Jose

Ciao, una domanda.

Qual'é l'umidità minima migliore e massima migliore per il centro Italia?

Grazie 

System has been drained. Controller unplugged. Notification and location turned off. When I try to turn off “Enabled” it turns right back on. Can I shut down the app?

Hi,

I have a repeating program set up for 2 zones.

I have smart watering disabled for those zones, because I prefer to set my watering at specific times and days. but I have it set to not water if I have 5mm  rain option.

My question is, can I have smart watering turned off but still have the app cancel my repeating program if it rains more than 5mm?

Have I got the settings correct? 

Unfortunately, this is not watering at all. Please reach out to me! GCarman2000@gmail.com

Hello

How do I reset the whisperer

Thanks

I had stablished a new whispered as stand alon( I área associated). In the installation it gave me an error and now, the option to asóciate again to stand alone is not visible. Neither the whisper to be deleted.

When trying to reconnect show whisper already in my account 

Hi, anyone knows if the white lights on the hardware could be turned off? Thanks 

Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo