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Netro Support

Reside en: Camarillo, CA, US
Usar: SPRITE-12 , SPARK-16 , SPRITE-6 , WHISPERER-1
Crecer: Kentucky Bluegrass, Maple

Novedades

Comentarios

Netro + Netatmo
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Netro Support
Actualizado 2019-07-15 02:04:11
Hi Luca, Our system currently do not support Netatmo weather station. In the next release, we are going to support Weather Underground PWS (https://www.wunderground.com…

Plant Sensors Monitoring Multiple Zones
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Netro Support
Actualizado 2019-08-07 06:39:15
Tema: Netro App
To the Netro community: We recently have launched an update for the Netro app on App Store and Google Play. In the newest version of the app, we allow one sensor to mon…

Spanish translation
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Netro Support
Actualizado 2019-08-14 01:30:09
Hi Juan, We are looking for professional to review our translation and we will be very happy if you could help us review the translation. We have sent you a file throu…

Removing plant sensor
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Netro Support
Actualizado 2019-08-15 06:21:03
Hi Alessia， We saw you have deleted this standalone sensor.  If you want to move the stand alone sensors to a zone, please go to the home page. There is a drop down …

Alexa skill
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Netro Support
Actualizado 2019-08-19 01:17:14

Hi Tony,


So far we only support Alexa skills in English. We are working on to support it in Italian.


Thanks,

Netro Support

sprite losing connection
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Netro Inc
Actualizado 2019-08-04 22:14:33
Hi Robert, If the controller lost connection, in most cases you do not need to reset the router. Simply reboot the controller (unplug power and replug in) and it will r…

Netro now supports Spanish, Italian, French and German for Google Assistant
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Netro Inc
Actualizado 2020-02-28 07:49:20
Tema: Hogar conectado
Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app …

Photinia Fraseri Red robin area setup and others
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Netro Support
Actualizado 2020-03-25 05:40:00
Dear customer, 1. As to set up sqm, the unit is square meter. If you change the area, the water usage will be different. Netro uses the area and depth flow rate(inch/ho…

2 or more zone at same time
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Netro Support
Actualizado 2020-03-30 02:59:08
Hi Mirko, Currently Netro can only run one zone at a time, so different zones for the same time cannot be created. This limitation is due to the fact that the power ada…

Zones
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Netro Support
Actualizado 2019-05-29 01:57:06
Hi Jose, Currently Netro can only run one zone at a time, so different zones for the same time cannot be created. This limitation is due to the fact that the power adap…

Host mode
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Netro Support
Actualizado 2020-04-07 02:31:50
Hi Luca, If your unit is in Host mode, it means your unit is hosted by Netro internal wifi "Netro_IRC_XXX". During setup,  it will tell you to look for a internal wifi …

Whisperer
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Netro Support
Actualizado 2020-04-07 02:40:03
Hi Joe, Yes you can use the moisture  level reported by whisperer to control watering of the Sprite controller. Please go to Settings->Sensors, select your sensor and tap W…

Suport MQTT? Suport REST API?
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Netro Support
Actualizado 2019-08-12 02:28:04
Hi Sergio, So far we have supported Amazon Alexa and Google Home voice control in English. We currently do not open MQTT to users. We may consider support API in our fu…

Introducing the Referral Program

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Alexandre Morin
Actualizado 2020-05-24 01:52:39
how can we know how much point we have earned?

Notifiche push
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Netro Support
Actualizado 2019-07-02 02:11:40
Hi Andrea, Currently we only have notification for users about device is offline because we want to keep the app as simple as possible and do not want to spam user with…

HomeKit?
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Netro Support
Actualizado 2019-07-15 06:05:57
Hi, We currently do not support Apple homekit. Netro is compatible with Amazon Alexa and Google Home. We will consider enable Homekit in our future development but it is no…

Notification

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Netro Support
Actualizado 2019-06-18 01:45:05
Hi Christophe,  Thanks for contacting us and we are happy to hear you like our Sprite controller. Yes notification is available and you need to enable Netro App notific…