Más filtros

Sprinkler is on during rain

Wahid Ameni
Actualizado 2020-03-14 00:12:38 

Hi,

The sprinkler is not automatically shut off during rain. I have to go to the apps to shut off 

Ver: 3777   Respuesta: 1

Benedetto
Actualizado 2020-03-11 14:44:38 

Hi 

Sprite has been successfully installed and tested once each zone (12).

The next day, the decide was offline without any reason and all the attempts to switch off and reset were failed. How I can solve the issue?

Thanks for the support

Br

BG

Ver: 3801   Respuesta: 1

alexa & pixie

stefano banfi gaslini
Actualizado 2020-03-11 14:30:37 

hi,
I have activated the skill for alexa but no pixie device is added to me
(while in google home instead after adding the service my pixie appeared)


what can i do or check to solve?


TNKS

best regards


stefano

Ver: 3617   Respuesta: 1

Is it working correctly? 0v test multimeter

yodiego
Actualizado 2020-03-07 12:14:59 

Hi good morning,

I’m making the first installation and I see the valves don’t open when I tested it, so I test the connections with a multi-meter and sometimes it gives 24v and sometimes 0.
The last 10 tries it gives 0. I changed the cables and I now I test directly the controller connections and keep giving me 0.
I’m using the manual watering to make the tests.
Is it working correctly?
Thank you for your help.



Ver: 3713   Respuesta: 1

Best weather forecast for south of Italy

Carlo D'Ippolito
Actualizado 2020-03-01 14:55:14 

Hello,

first of all, thanks for your product.

I would like to know which Is the best and most reliable weather forecast for the south of Italy (Apulia region).


Waiting for your feedback.

Kind regards

Ver: 4226   Respuesta: 1

Distance between controller and solenoid valves

Steve Cary
Actualizado 2020-03-01 14:42:55 
My controller will be about 20 meters from the solenoids.  What size cable do I need to make this work? Thankyou!!
Ver: 3707   Respuesta: 1

Watering stops after 5 mins

D String
Actualizado 2020-02-29 17:22:32 
The system was working fine when I 1st got it but now when it comes on no water comes out it works for about 5 minutes 'then stops . For when I water all zones the 1st stone will water and then it will cycle through and not water any of the other zones Please help
Ver: 3651   Respuesta: 1

Order to open eletrovan stil on

Claude Bedarride
Actualizado 2020-02-29 14:28:34 

Hello

After connecting, my smart watering controller works well. But when the time of programm os elpased, or i order to stop watering, the current in the wire is still on. I need to open the circuit and disconect zone wire to permit the electrovan to close water flow.

Why smart controller don’t stop the current order to the ev ?

Ver: 3586   Respuesta: 1

App Crashes on adding product

Tarudro
Actualizado 2020-02-24 20:24:10 

Hi,


I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.


Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)


Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.


BR Lukas


PS. I just tried also on my iPad Air 2 - same crash.


Ver: 7605   Respuesta: 4

new dripping system using Pixie and Whisperer

Markus Matula
Actualizado 2020-02-20 08:52:39 
I am in the process of designing my dripping system for my beach house in FL. I am thinking about using 2 Pixies and several Whisperers. I have several questions: 1) What happens when the WIFI is down? Does Pixie turn watering off/on on its own? 2) Does Pixie skip a watering cycle when raining? 3) Are the Whisperers connected to the Pixie and App in that the humidity information guides the amount and frequency of watering? 4) What is the recommended soil humidity for new planted palm trees? Thanks, Markus
Ver: 4080   Respuesta: 1

Watering stop problem

lekter
Actualizado 2020-02-14 14:43:36 

When I start watering to give it a try. Everything's going well. But when I want to stop watering it's impossible. I have to turn off the power so that netro stops the watering.

WeatherPro is the problem ?


For information, I have an electrovanne rainbird.

 Best regards

Arnaud

Ver: 3825   Respuesta: 0

Changing ownership of home

Dario Sindicich
Actualizado 2020-02-14 01:48:40 

I'm selling my house with a sprite 12 zone system already set up. How do I transfer this to a new owner without having to reset zones, naming the zones, selecting type of plants and timers?


I know they will have a new wifi router. I think I can set that up. 

Ver: 4225   Respuesta: 2

Netro now supports Spanish, Italian, French and German for Google Assistant

Netro Inc
Actualizado 2020-02-28 07:49:20 


Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app on your phone and link your Netro account before using your google devices.  


In case you experience difficulties in using the Netro Home skill, please write to support@netrohome.com or contact us in the Netro app.  


Thanks,  

Netro Inc


Ver: 5025   Comentario: 3

Master Valve

Simone Nolletti
Actualizado 2020-02-07 09:53:47 
Tema: General
Hello, is it possible to implement Netro with the master valve function? I have both well water and drinking water I would like to be able to choose which water to irrigate.
Ver: 4052   Respuesta: 1

Netro Whisperer no longer measures soil moisture accurately

Robert Bayes
Actualizado 2020-02-07 03:39:19 
I have the Netro Whisperer and, recently, it is only indicating 1% soil moisture even though it’s inserted into a fully wetted pot.  I’ve tried cleaning the sensor stake and recalibrating it but it still only indicates 1% soil moisture on the app.  How can I correct this?
Ver: 3461   Respuesta: 1

Light still blinking fast after pressing RST button

marcplesh
Actualizado 2020-01-20 23:27:20 
Any suggestions? Thanks. Already unplugged from outlet for about 10 seconds and plugged back in. 
Ver: 3825   Respuesta: 1

all zone at the same time

Sebastian Diaz
Actualizado 2020-01-17 15:58:03 
Tema: General
hello, i have a netro Sprite and work on 3 zone, has con figúrate one at time, its posible configure to work with all zone at same times? 
Ver: 3987   Respuesta: 1

Whisperer does not save through weeks and months

Christophe Benoit
Actualizado 2020-01-16 07:05:52 
Tema: General

Hello,


I have got a whisperer sensor since 6 months. It gives me each day the expected figures (temp, humidity, ...) but I have got no figures in the week and month view. It looks like the figures are not kept along days, weeks and month. 


Please advice,


Christophe 

Ver: 4032   Respuesta: 1

setting up sprite location service on cellphone not on ... but it is

Michael Pakalolo
Actualizado 2020-01-12 16:51:03 
hi there, my sprite was working fine for 3 month , now i had no internet for 24 hours and sprite did not connect to the internet anymore . I restarted the router and then the sprite and still no internet connection but my router is fine and i have internet. So i reset the sprite and now it says i need to allow location service on my phone but it is on!!! it will not allow me to setup the sprite and i don't know what to do?
Ver: 3878   Respuesta: 1

Soil Types

Tim Foster
Actualizado 2019-12-14 13:28:44 

The app asks me to define my soil type and gives me a small list to choose from. I'm no gardening expert by any means and so I'm not really sure I've got this right. I selected the most draining type based on nothing more that guesswork really. We're in Yucatán, México so the entire area is limestone rock, but this website (https://sites.google.com/site/soilsoftheyucatanpeninsula/soil-types) gives more detail about the soil types in Yucatán. All this has done though is confuse me more. 


Is there any reliable way that I can determine my soil type in Netro? The website says it's likely to be one (or a combination) of Gleysols, Histosols, Vertisols, Solonchaks, Leptosols, and Cambisols

Ver: 3944   Respuesta: 1