Irrigation program,

Hello, yesterday I mounted the control unit with an electrician, the connections are fine, we tried several times the manual function but it did not work, I am trying in various ways to operate the control unit, after several hours I pressed reset and I managed to start the manual program, now it works but I noticed that it does not start if there is a daily program, is it correct??

Instead the programming does not work on the calendar, I tried in various ways but the irrigation does not start, I think the control unit is faulty, I tried several times to program a minute per sector but nothing works. Now it’s raining here of course I disabled the smart zone so for now only the manual function works, not with programming. What advice can you give me?

Thanks


Rosario

Answer From Wency Pan

19
Wency Pan
 Updated at 2022-09-28 05:22:42 UTC

Dear Rosario,

If you enable the smart zone feature and set Smart watering Level as "advanced",  your zones will be watered automatically by Netro with smart schedules. Netro will not water your zones automatically if your smart zone feature is disabled. Please go to Settings->Zones->Smart Zone to check.

If you turn on the smart zone feature, Netro will skip the schedules(including manual schedules from user programs) when there is a chance of significant rain.


If Netro did not water according to your own programs, could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 
 
Thanks
Wency
Netro Support






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