Hi 

Got my Sprite in March, but my whole irrigation installation got finished two weeks ago and then installed the Sprite for the first time. It was troublesome to say the least, android was not helping when switching between the Netro wifi and router, but somehow got it working. A couple of days later it was offline, but managed to reconnect. Today I checked again and it was offline, did everything the the troubleshooting page recommnend and nothing worked, even placed a wifi repeater just to be sure. Ended up resetting it and even that didn't work, the connection process always ends with a network failure message.

Edit a couple of hours later: been trying to connect again, the behavior of the app is like two weeks ago at the beginning. When trying to switch back after connecting to the sprite wifi, the login screen appears and off course the whole process is interrupted

Edit 11.07.2021: Made an attempt to reconnect again, worked but inmediatly after the Sprite was offline again...

This is of course very frustrating, please help getting the Sprite working properly.

One of my whisperers gives a zero reading on all metrics about twice every 24hours. Other times it seems normal. Is it broken?

I have 8 pixie faucet timers and 4 whisper sensors:

3 for backyard

3 for front yard

1 for drip irrigation in front

1 for drip irrigation in back

I’m trying to assign the 3 front timers in a single zone and sync with 1 whisper sensor. So far, the sensor only seems to sync with 1 timer and each timer shows up as a separate zone.

Also want the same for the back yard. Is this possible?

Can pixie timers be used to create zones?

Hi

How I can reset whisper sensor

Like hard reset

I got one reporting 129 c temperature 

Of course it’s hot outside but

Not like that 

I have one Whisperer up and running just fine. Based on this I purchased a second. The second produced readings that were inconsistent when the device was placed next to the first Whisperer (read about half on moisture when compared to the first). So, I sent it back to Amazon for a replacement. The replacement arrived and it also appears problematic. The light reading is normal, but the temperature is 486 degrees F and the moisture is 1 percent. The device is stuck at these aberrant readings and they are obviously problematic. I've tried deleting the device and reinstalling several times. The result is the same.

Any advice or assistance would be appreciated.

Hi, 

I have pixie for one year, the first year is was working perfectly. Nevertheless when i reinstall it this spring, I observed a frequent problem : 

when pixie start watering, there is like a air cavitation noise in the pixie and the pressure of the springer is almost zero, I have to manually turn off the tap then reopen it ( while pixie is still on) to recover the full pressure in the watering system. Meaning that the system is useless if i am not at home to each time turn off then on the tap. 

Can you provide me some tips to troubleshoot, and fix this issue?

Thanks

Hi!

I am having reconnecting to my home wifi after I changed the router.

I've followed the steps, reset thru the box and can see netro network come up. But it doesn't connect. Tried several times with unplugging the box completely but not resolved.

Appreciate your help.

Hi all, one of my whisperer is not working after the winter season. If I press the button it just blind a red light and then nothing. I have left it under plenty sun for the last 3 weeks but nothing appened... Any suggestion? Thanks

Does the Netro Pixie timer work with low pressure or gravity watering systems? 

My whisperer shows 99% humidity stuck in one zone in the hourly and dashboard views. The weekly daily monthly views all show progressively dropping humidity. Which one is correct and how do I possibly reset this ? Also do my watering schedules get affected by the hourly or the daily humidity ?  My other whisperer shows consistent data between hourly and other views. 

Hi. 

Just renabled netro after winter.  I see that the app thinks it has rained over the last few days, but there hasn't been any rain.i have darksky as the provider.  Is darksky still working?

Thanks

Vardhan

Purchased in Nov of 2020 and stored until recently in basement.  When I went to put it for the season the battery was dead.  I understand it needs to be charged which I did for two days.  When I turn it on, I get solid white, then green and then red.  I also noticed it’s missing from my sensor list in the app. Like it has been deleted.   If I click edit button. Nothing happens.  Can you please help?  Thank you. 

Why does my sprinklers keep watering after the timer has expired.

Zones 12 Serial number E4956E4B65BD Hardware version 1.2 Firmware version 1.1.3 Last active 2021/04/05 20:11

Hello everyone ,

During the last hour or so my netro spark has been doing these inexplicable Manual runs. They start and stop on their own without any manual input . Any ideas ?

Hi,

I am seeing 20%+ increases in soil moisture when there is no rain and I am not watering and also 20%+ reductions in moisture directly after watering which seems counterintuitive. Is this normal? Can anyone explain what is going on to me? Thank you!

Mike

hello,

I installed my nero sprite-12 2 months ago. Today , finally, I connected my 6 valves and the C cable to the Nero. Then, I tried to watering the first one (doing play bottom) but the valve does not work. I put 24v int he valve directl and it started watering. Then, I check with a multimeter the output for the valve in the nero controller and It was 0v.

Then, I delet the controller in the app and tried to reset the Nero sprit but I doesnt do anything. I hold the rst button during 8 or more second  several times but the led stills keep lighting and no wifi radiated to connect. 

¿How Can I solve this issue?   

APP version 2.5.3

Product: Sprite

I am using a master valve upstream of my branch line solenoids. It seems that the master and downstream solenoids shut off simultaneously, or, perhaps, the downstream solenoid shuts off first. This means that when the system is off there is high pressure between the master valve and the solenoids.

This isn't ideal for the case where the user has high water pressure, and (in Australia) when using 19mm poly pipe it can result in slow dripping leaks until the pressure releases. This pressure isn't present when the downstream solenoids are operating. 

Additionally, I notice a hammering sound when the system starts up. I wonder if this is from two valves opening almost simultaneously?

Can I ask/suggest, if a better method of solenoid timing is:

For start of run: downstream solenoid 'on', wait 1 second, master valve 'on'

For change of zones: downstream solenoid of current zone 'off', wait 1 second, downstream solenoid of new zone 'on'

For end of run: master valve 'off', wait 1 second, downstream solenoid 'off'

Would that seem practical? I'm thinking of how to reduce stress on the components in the system.

It's a great product, by the way!

Joe

Hello,

I could not register in the app with my normal email address as it seems is too long... 

I did not have this problem in any other app or service.

Could you review please?