Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?

Is there a way to not have manual runs conflict with the smart schedule?  At times I turn sprinklers on for kids to have fun or to test a newly installed head for a few minutes. These manual runs (even for a minute or two) in these zones are not being run during the next scheduled run. This is frustrating and now I need to do a lot of manual runs to ensure lawn gets appropriate amount of water and is basically taking away my ability to auto schedule. 

Thoughts?

on my iPhone it is nearly impossible to read a lot of the characters because they aren’t in dark black letters it’s a very light thin font. It seems like it would be a lot easier to read if the application supported dark mode. The other option would be to set a preference to increase the font size. That seems like pretty standard request so I’m hoping you guys might be able to get it in a future build.

Good morning.  How do you put the zones in chronological order, starting zone 1 first and so on.thank you

When will be Netro App be updated to allow customers to add a new location to Wunderground?  Also, when can we adjust the rainfall amount to zero?

Thanks

Hello,

I’m trying to setup schedule for watering for next five months, But watering schedule shows only for two next months. I check the settings and I do have a selected five next month. is there something I’m not doing right?

I’ve read that night watering is not good so why does the device order a watering cycle after 9pm?  Smart watering is enabled on all zones. 

Hello,

I have a problem when I checked the server status. The app says that the port MQTT is blocked.

Can you help me please?

Thankyou

Hello.  After turning on my sprinkler system back on for the summer this year the Netro has not worked correctly when in Smart Zone mode.

Good morning, Italy is my home, I recently started to use Netro replacing an old watering device I have used for several years, so far happy with my choice. I have one whisperer sensor device and I need 2 more but they are sold out on your online website, Amazon italy is also sold out with no forecast on new availability, where can I buy ?. Thank you.

good morning

just installed his transformer burned out I had an electrician install a new transformer, now it works but the sprinklers only turn on for a few seconds, what can it be

This is a photo new transformer

Buenos dias, como tengo que programar para que la schedule no actúe solamente funcionen los programas que yo programe.

Si programo algún programa, ahora me sale la schedule también.

Gracias 

Where can I find the instruction manual of the Netro Sprinkler Smart Controller?

thank you

Silvano

If I have smart watering enabled does it activate sprinklers when it (sprite) determines a need?  If so how do I prevent that when I happen to be mowing the lawn?  

Hi All,

I'm a satisfied Italian customer of Netro Sprite 12 zones since 2019!

Recently I set my router to shutdown the wifi during the night, the Netro sprite it's the only one device that don't automatically reconnect when wifi come up in the morning, the white LED still blinking. To reconnect at the network, I need to phisically shutdown and power on the Sprite.

Is there a "trick" or an update to cover this issue? HW Version: 1.2 , Firmware Version 1.1.3

Thanks in advance.

Giacomo

Home display is correct and shows Last watering the day before at the date and time in the program (watering planned everyday) but under Discover many days are shown as if there has not been any irrigation.

What could be the reason why ?

Nice to see improvements with end user in mind. Love the simpler home screen. Found it totally easy to set program for new grass seed for remote site from my bed. I know I sound like an employee but I am really enjoying this app and product.

Hello,

I have a big problem with my pixie, since I bought them. I have them connected into the app, but when I open the tap they never cut the water, the irrigation is on all the time.  

Do anyone knows where is the problem?

Thanks

Recientemente instale tres sensores junto a  él programador Netro, pero los sensores no indican ni horas de luz ni humedad, en la app 

¿cuantos días están en modo aprendizaje? 

Muchas gracias  

I ve another problem...... If mybrouter connection goes down sprite begin to blink fast and when My router is on again Sprite do not automatically reconnect, i've to manually shut down and power in again Sprite.... Why?